TekSpark Policies and Compliance Statement

At TekSpark, we are committed to conducting business with integrity, transparency, and accountability. This page contains all of our official corporate policies, including our Compliance Code of Conduct, Procedure Policy, Anti-Corruption and Business Ethics Policies, Commission and Payment Policy, Gifts and Hospitality Policy, Reporting and Accountability Policy, and Privacy Policy.

These policies reflect our dedication to:

  • Complying with all applicable laws and regulations.

  • Maintaining the highest ethical standards in every aspect of our operations.

  • Protecting the privacy and rights of our clients, employees, and partners.

  • Ensuring transparency in all business dealings and relationships.

By engaging with TekSpark’s services, you acknowledge and agree to abide by the standards and practices outlined in the policies below.

TekSpark Compliance Code of Conduct

Effective Date: January 1st, 2025
Approved By: Executive Leadership

Purpose

This Compliance Code of Conduct sets forth TekSpark’s commitment to conducting business in accordance with all applicable laws, regulations, and ethical standards. It applies to all employees, officers, contractors, and third parties acting on behalf of TekSpark.

Policy

  • Compliance with Laws: All business activities must comply with the laws and regulations of the jurisdictions in which TekSpark operates.
  • Integrity & Transparency: Employees must act with honesty, fairness, and transparency in all dealings with colleagues, clients, and third parties.
  • Conflict of Interest: Employees must avoid situations in which personal interests conflict, or appear to conflict, with TekSpark’s business interests. Any potential conflict must be disclosed promptly to management.
  • Confidentiality: Proprietary and client information must be protected and used only for legitimate business purposes.
  • Enforcement: Failure to comply with this Code may result in disciplinary action, up to and including termination of employment or contract.

TekSpark Procedure Policy

Effective Date: January 1st, 2025
Approved By: Executive Leadership

Purpose

To ensure TekSpark operations are consistent, reliable, and compliant, all business processes and procedures must be documented, communicated, and followed.

Policy

  • Documentation: All operational procedures must be formally documented and updated as business needs evolve.
  • Approval: Procedures must be reviewed and approved by management before implementation.
  • Training: Employees are responsible for understanding and complying with applicable procedures. TekSpark will provide training as necessary.
  • Continuous Improvement: Employees are encouraged to recommend improvements; deviations must be reported to supervisors immediately.

TekSpark Anti-Corruption and Anti-Bribery Policy

Effective Date: January 1st, 2025
Approved By: Executive Leadership

Purpose

TekSpark is committed to preventing corruption and bribery in all forms. This policy ensures compliance with international anti-corruption laws, including the U.S. Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act.

Policy

  • Prohibited Practices: Employees and third parties must not, directly or indirectly, offer, give, solicit, or accept anything of value intended to improperly influence business decisions.
  • Government Officials: Extra caution must be exercised in dealings with government officials. No payments, gifts, or favors may be provided without prior written approval from TekSpark’s Compliance Officer.
  • Recordkeeping: All financial transactions must be transparent, accurately recorded, and supported by appropriate documentation.
  • Third Parties: TekSpark will conduct due diligence on agents, consultants, and partners to ensure compliance with this policy.
  • Consequences: Violations may result in disciplinary action, termination, and possible referral to law enforcement authorities.

TekSpark Business Ethics Policy

Effective Date: January 1st, 2025
Approved By: Executive Leadership

Purpose

TekSpark is committed to upholding the highest ethical standards in all aspects of its operations. This policy defines expected standards of behavior.

Policy

  • Respect & Professionalism: Employees must treat all colleagues, clients, and partners with dignity, fairness, and respect.
  • Integrity in Operations: Decisions must be guided by honesty and the best interests of TekSpark, not personal gain.
  • Confidentiality & Data Protection: All confidential information, including client and employee data, must be safeguarded.
  • Fair Competition: TekSpark supports open and fair competition and will not engage in collusion or other anti-competitive practices.
  • Accountability: Ethical decision-making is expected; employees should consult management if unsure how to proceed.

TekSpark Commission and Payment Policy

Effective Date: January 1st, 2025
Approved By: Executive Leadership

Purpose

This policy governs the payment of commissions and ensures compliance with applicable laws and anti-corruption regulations.

Policy

  • Legitimacy: Commissions are only paid for legitimate, contracted services that contribute directly to TekSpark’s business.
  • Approval: Commission structures must be documented, reviewed, and approved by senior management and finance.
  • Transparency: Payments must be lawful, properly recorded, and traceable.
  • Prohibited Payments: No commission or payment may be used to disguise a bribe, kickback, or improper advantage.
  • Third-Party Intermediaries: All agents or representatives must comply with TekSpark’s anti-corruption standards.

TekSpark Gifts, Hospitality, and Entertainment Policy

Effective Date: January 1st, 2025
Approved By: Executive Leadership

Purpose

To regulate the giving and receiving of gifts, hospitality, and entertainment to prevent conflicts of interest and maintain compliance with anti-corruption standards.

Policy

  • Reasonableness: Modest, infrequent gifts or hospitality are permissible when customary and not intended to improperly influence business outcomes.
  • Value Threshold: Any gift or entertainment exceeding $100 USD requires prior written approval from management.
  • Prohibited Items: Cash gifts, cash equivalents (including gift cards), and lavish or excessive entertainment are strictly prohibited.
  • Government Officials: No gifts, entertainment, or hospitality may be provided to government officials without prior written authorization from the Compliance Officer.
  • Disclosure: Employees must record and disclose any gifts or entertainment received or given that fall under this policy.

TekSpark Reporting and Accountability Policy

Effective Date: January 1st, 2025
Approved By: Executive Leadership

Purpose

To establish clear channels for reporting potential violations of TekSpark’s compliance and ethics policies.

Policy

  • Reporting Channels: Employees may report concerns to HR, their manager, or TekSpark’s Compliance Officer.
  • Confidentiality: Reports will be treated confidentially to the fullest extent possible.
  • Non-Retaliation: TekSpark prohibits retaliation against employees who make good-faith reports of suspected violations.
  • Investigation: All reports will be reviewed promptly, with appropriate corrective measures taken.

TekSpark Privacy Policy

Last Updated: September 19, 2025
Approved By: Executive Leadership

Purpose

This Privacy Policy describes TekSpark’s policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with initial capitalization have specific meanings under the conditions outlined in this policy. The same definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our services.

  • Affiliate: An entity that controls, is controlled by, or is under common control with TekSpark.

  • Company: TekSpark (“we,” “us,” or “our”), located at 1001 Suite 500 Liberty Ave, Pittsburgh, PA 15222.

  • Cookies: Small files placed on your device by a website, storing browsing details and preferences.

  • Country: Pennsylvania, United States.

  • Device: Any device capable of accessing the service, including computers, mobile phones, and tablets.

  • Personal Data: Any information that identifies or can reasonably identify an individual.

  • Service: Refers to the TekSpark website and related digital services.

  • Service Provider: Any third-party company or individual engaged by TekSpark to facilitate services, analyze use, or provide support.

  • Third-Party Social Media Service: Platforms through which users can log in or create accounts, such as Google, Facebook, Instagram, Twitter, or LinkedIn.

  • Usage Data: Information collected automatically from your device or activity on our services, such as IP addresses, browser type, or duration of page visits.

  • You: The individual using the service, or the company/legal entity on whose behalf the individual accesses the service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask you to provide personally identifiable information, including but not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address (including State, Province, ZIP/Postal code, City)

  • Usage Data

Usage Data

Usage Data is collected automatically and may include IP address, browser details, device identifiers, and information about your interactions with the service.

Information from Third-Party Social Media Services

If you log in via Google, Facebook, Instagram, Twitter, or LinkedIn, we may collect associated data such as your name, email, and activities tied to that account.

Cookies and Tracking Technologies

We use cookies, beacons, and similar tools to enhance user experience, provide functionality, and analyze service performance.

  • Essential Cookies: Enable core features and security.

  • Acceptance Cookies: Record consent for cookie usage.

  • Functionality Cookies: Remember preferences such as login details or language.

3. Use of Personal Data

TekSpark may use your personal data to:

  • Provide and maintain services.

  • Manage your account and registrations.

  • Fulfill contracts and transactions.

  • Communicate updates, offers, and notifications.

  • Improve products, services, and marketing effectiveness.

  • Conduct business transfers, mergers, or reorganizations.

  • Comply with legal obligations and resolve disputes.

4. Sharing of Personal Data

Your information may be shared:

  • With Service Providers for operations and analytics.

  • In business transfers, including mergers or acquisitions.

  • With Affiliates under this Privacy Policy.

  • With business partners for joint promotions.

  • With other users in public forums or via third-party login accounts.

  • With your consent, for other disclosed purposes.

5. Retention of Personal Data

We retain personal data only as long as necessary to meet legal obligations, resolve disputes, or enforce agreements. Usage Data may be retained for shorter periods, except where security or legal requirements demand otherwise.

6. Transfer of Personal Data

Your information may be transferred across jurisdictions. By providing your data, you consent to such transfers, provided that adequate security and data protection measures are in place.

7. Deletion of Personal Data

You have the right to request deletion of your personal data. Certain data may be retained where required by law or for legitimate business purposes.

8. Disclosure of Personal Data

  • Business Transactions: Data may be transferred during mergers or asset sales.

  • Law Enforcement: Data may be disclosed where required by law or government authorities.

  • Legal Requirements: Data may be disclosed to comply with obligations, protect rights, prevent misconduct, or ensure safety.

9. Security of Personal Data

We implement commercially reasonable measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children. If we become aware that data has been collected without parental consent, we will delete it immediately.

11. Links to Other Websites

Our website may contain links to third-party sites. TekSpark is not responsible for their privacy practices. Users are encouraged to review third-party privacy policies.

12. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page, and users will be notified via email or prominent notices where required.

13. Contact Us

For questions about this Privacy Policy, you may contact us at: