Growing Pains

Challenge

A multi-billion dollar global pharmaceutical manufacturer was relying on a leading Human Capital Management package to support its core HR systems for 35,000 employees. Changes to the company were stressing the system, and it wasn’t delivering the value it should.

Solution

TekSpark managed efforts to implement changes to the system and the organization to address the biggest trouble spots, worldwide. Our client trusted us to oversee internal and external teams, including a leading global integrator, to ensure they delivered what was promised, on-time, on budget, and with quality. Not all changes were easy for stakeholders to absorb, but as issues arose, TekSpark dealt with them honestly and transparently. The improved solution ensured better employee engagement and increased satisfaction.

Takeaway

For 20 years, we’ve implemented leading global software platforms and SaaS solutions spanning HR, Finance, Supply Chain, Commercial and Marketing functions. We’ve done it for small, local private sector customers, and we’ve done it for multi-billion dollar enterprises. Each client has different goals, and we flex to your needs. We’re ready to help you through whatever path lies ahead.

Filling Gaps in HCM Project Teams

Challenge

A multi-billion-dollar financial institution was in the process of transforming their HCM infrastructure. They had the platform, Workday, and they had their certified partner, but they still found themselves facing pain points when it came to specific project roles.

Solution

TekSpark team members filled multiple project roles in various phases. Post go-live, our team oversaw a call center supporting 5,000 employees while helping the client design a long-term support strategy. We led training and documentation efforts, and we helped the client transition critical legacy reports into their new system.

Takeaway

Even with a certified implementation partner and a strong internal PMO structure, companies often find gaps within their project team. TekSpark helps its clients fill those gaps with experienced and dynamic Reporting Leads, Business Analysts, Project Managers, and Change Management experts.